Card Details

To provide you with the safest method for making your payment we use Sage Pay to process your card payment. This means that you enter your card details directly into the Sage Pay payment processing system which complies with the strictest security standards. We do not receive or store your credit card details on the fisherandsmiths.com website.

Returns

We always want our customers to be 100% satisfied with our products; so as part of our service we offer a 14 day money back guarantee.  This means that you can send back any item that you don’t want, within 14 days and we will give you a full refund for the item (excluding delivery charges).

Please note that the item must be returned unused and in its original packing and condition.

See our Terms & Conditions for more detail about our returns policy.

Please contact us before returning any products to us. We will explain how to make the return and provide you with a return reference number so that we can process your refund as quickly as possible.